Refund Policy

Services Provided

Electro Vibe provides professional digital services, including:

  • Website Development

  • Branding Services

  • Custom Software Development

  • Digital Marketing

  • Mobile App Development

  • Search Engine Optimization (SEO)

  • Search Engine Marketing (SEM)

  • Artificial Intelligence (AI) Solutions

  • OpenAI-Based Services

At Electro Vibe, we are committed to delivering reliable, transparent, and high-quality digital solutions. Please review the following refund policy applicable to all service agreements and projects provided by us.

1. Full Refund – Within 30 Days

You may be eligible for a 100% refund of the paid amount if:

  • The cancellation request is submitted within 30 days of the service agreement start date.

  • No work, service request, project setup, development, or deliverables have been initiated, approved, or completed during this period.

Approved refunds will be processed through the original payment method used for the transaction.

2. Partial / Pro-Rated Refund – After 30 Days

If you request cancellation after 30 days, a partial refund may be considered based on:

  • The remaining project scope or unused service period.

  • Any completed work, resources utilized, development time, or third-party costs.

  • Administrative and processing charges associated with the project.

If the value of completed services exceeds the refundable amount, no refund will be issued.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Services, development work, or deliverables have already been completed or partially completed.

  • Custom work, software development, branding assets, or digital solutions have been created specifically for the client.

  • The service was purchased under special pricing, promotional offers, or non-cancellation terms.

  • The project or service period has expired.

  • Delays caused by missing information, approvals, content, or communication from the client.

4. How to Request Cancellation and Refund

To request cancellation and submit a refund request, please contact Electro Vibe through our official website contact channels.

Please include the following information:

  • Full name

  • Service agreement or project reference number

  • Contact details

  • Reason for cancellation

  • Relevant payment information

Our team will review your request and respond within 5–7 business days. Approved refunds will be processed within 7–10 business days using the original payment method.

5. Policy Revisions

Electro Vibe reserves the right to modify or update this Refund Policy at any time. Any changes will be published on this page with the updated effective date.

By purchasing our services, you acknowledge and agree to the terms outlined in this Refund Policy.

Website: https://electrovibee.online/