admin@electrovibee.online
At Electro Vibe, we are committed to providing high-quality digital solutions and professional services that meet our clients’ expectations. Since our services involve digital products, customized solutions, and professional expertise, our Return and Cancellation Policy explains the terms under which cancellations and refunds may be requested.
Clients may request cancellation of a service or project by contacting Electro Vibe through our official communication channels.
Cancellation requests must include:
Client’s full name
Service or project details
Agreement or invoice reference (if applicable)
Reason for cancellation
Our team will review the cancellation request and confirm the applicable terms based on the project status and services already delivered.
If a cancellation request is submitted before any project work has started, setup has been completed, or resources have been allocated, the client may be eligible for a refund according to our Refund Policy.
Once work has started, cancellation requests will be reviewed based on:
Completed project milestones
Hours or resources already invested
Third-party costs (if applicable)
Delivered work, files, or services
Any refund amount, if applicable, will be adjusted based on the value of completed work.
The following services may not be eligible for cancellation or refund once initiated:
Custom software development
Website development after design/development work begins
Branding and creative design services
Digital marketing campaigns already launched
SEO services after strategy, optimization, or reporting work has started
Custom AI and OpenAI-based solutions after development begins
Clients are responsible for providing accurate information, content, approvals, and feedback required to complete projects.
Delays caused by missing information, delayed approvals, or lack of communication from the client do not qualify for cancellation or refund.
Due to the nature of digital services, delivered files, completed work, source files, software, designs, or digital assets cannot be returned once provided to the client.
Cancellation requests will be reviewed within 5–7 business days. If a refund is approved, it will be processed according to our Refund Policy and returned through the original payment method.
Electro Vibe reserves the right to update or modify this Return and Cancellation Policy at any time. Any changes will be published on this page with the revised effective date.
For questions regarding cancellations or returns, please contact us through:
Website: https://electrovibee.online/
Company: Electro Vibe